Payments in the PSTC Portal


How do I complete my membership renewal?
Membership renewals are now completed through a required short form in the member portal, which prompts for payment by credit card or the option to generate an invoice. This process can only be completed by Primary or Billing Contacts.
1.

Log in to the PSTC Portal at https://portal.pstc.org.

Having issues? Click here.

Choose from the top menu: Membership, then Join/Renew
2.

Select Membership. Click on Join/Renew.

If you see the message “There are no application processes available to you at this ‎time,” after navigating to this screen, either: ‎

a) You are not the designated Primary or Billing Contact, the‎ only roles ‎with permissions to complete the renewal application and process ‎organizational payments. If you are not sure who is currently designated for ‎these roles in your organization, contact staff and they can assist. ‎

b) You are (or are one of) the Primary or Billing Contacts and the renewal ‎application has already been completed. Check Orders & Invoices –> Organization Account Summary to ‎review the status of your membership payment history. ‎

After reviewing organization information, confirm membership type.
3.

You will be prompted to verify organizational information on file. Please take a moment to update or confirm accuracy, then continue by selecting Next on the bottom of the page.

Pay now with a credit/debit card, or generate an invoice to pay by check or ACH/wire.
4.

Confirm your membership type and rate from the dropdown and select Next to continue.

5.

On the Order Details screen, you will have the option to pay by credit card or generate an invoice to your organization’s account.

If you have a check number or purchase order number to add to your invoice, you can notate it here.

6.

Proceed to the Review Order page, ensure everything is reflected correctly, then confirm to complete.

How to I pay an existing invoice on my account?
1.

Log in to the PSTC Portal at https://portal.pstc.org.

Having issues logging in?

2.

Navigate to the “Orders & Invoices” menu. To pay now in the portal by credit card, select “Make a Payment.”

Need a copy of your invoice for check or wire payment? See Step 6.

3.

A list of outstanding invoice amounts will be listed. “Select all invoices” to pay all balances due at once or select the individual invoices. The total will appear once the invoice(s) are selected.

If you are not the designated Primary or Billing contact, organization-wide billing will not show (ex: dues).

If you do not have a payment due at this time, you will not see an outstanding balance.

4.

Add a credit or debit card to complete payment. If you have previously paid by card and saved it to the account, it will show as a saved option.

PLEASE NOTE: The expiration date field requires a MM/YYYY format. The card will not process if a MM/YY is input.

5.

Click “Make Payment” to submit.

6.

To get a copy of an invoice or receipt: Select “Account Summary”. A list of all invoices & receipts associated with your account will appear.

Click on the order number to view the invoice and/or payment receipt. To save a copy, choose Print from your browser, then Print to PDF.